“There is no doubt in my mind that this enables our members to prepare more accurate and timely quotations for their customers … In addition, the system has led to significant time and cost savings as paperwork has been reduced and administrative procedures simplified.”

Oliver Ward, Commercial Director, Overseas Shippers Association

A non-profit membership organization in the household storage and removals industry, the Overseas Shippers Association needed a way to simplify and streamline its contract administration to keep track of constantly fluctuating ocean freight rates, amendments and surcharges every year.  Members needed access to an accurate, up-to-date source of freight pricing in order to respond quickly to increasingly complex customer quotation requests.

OSA selected Management Dynamics’ Contract Management solution to automate its ocean carrier service contracts and allow its 150 members instant access to over 7,000 rates held under contract.  The system provides a centralized repository online, enabling members to calculate complete bottom-line shipping costs, compare multiple rate and route options side-by-side, offer greater choice to customers, and optimize booking decisions to protect profits.